• Primacy
  • $151,150.00 -151,150.00/year*
  • Norwalk , CT
  • Executive Management
  • Full-Time
  • 10 Toilsome Ave

The Account Director is responsible for building strong account satisfaction, retention, growth and reference-ability for one or more high priority accounts. Key responsibilities include leading the development of best-in-class marketing solutions for clients including building strong client relationships through regular, proactive, value-added communication. Responsibilities Developing customized solutions based on an understanding of client business objectives Driving and delivering flawless client service by maintaining strong relationships with key decisions makers and providing profitable business solutions Assisting VP, Account Management in building relationships with senior management at assigned accounts Participating and contributing to the Account Planning Process for assigned accounts; assist in updating process as Primacy's account roster evolves Being a thought leader: providing recommendations to the client, assisting them with business decisions, having a forward-thinking mindset to move their business forward digitally and within 360 plan Maintaining client relationships outside and beyond specific projects; create opportunities for deeper collaboration and interaction - become a true partner to client Developing greater focus and ownership of key accounts by conducting regular person to person on site visits Developing or participating in client presentations as assigned Developing statements of work and proposals Proactively seek new business opportunities within assigned accounts in an effort to grow account Keeping abreast of and influencing key project lifecycle deliverables; understands all disciplines enough to provide direction to project deliverables and a point of view on best practices and solutions across disciplines Proactively managing client expectations and internal efficiencies to: Increase revenue per employee Eliminate credit invoicing Cultivate client growth for strategy projects, products, services and hosting Meeting sales targets/quotas for designated accounts Managing and representing client expectations/needs/goals and progress across internal Primacy teams throughout project life cycle deliverables and beyond to achieve profitability and client satisfaction Where appropriate, increase account adoption of Primacy's products, services and hosting Handling internal Primacy initiatives (e.g. client surveys, account planning process, etc.) Staying on top of digital trends and bringing articles, news, etc. to key clients on a regular basis Solid management skills to manage and mentor junior team members Qualifications 10-15 years of marketing experience (5-10 years on agency side preferred) High energy and well organized Strong team and leadership skills Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and maturity Ability to prioritize among competing tasks Critical thinking and problem solving skills Understanding of web site development, marketing, measurement and analytics, content management, digital marketing and internet technology
Associated topics: chief marketing officer, demand generation, government, lead generation, marketplace, newspaper, public, relationship, solicitation, twitter

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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